Source: Amazon Connect, its cloud call center software, had $175M in sales during 2020, up ~150% YoY, and the company expects $1B annual sales by 2022 (Kevin McLaughlin/The Information) –

Kevin McLaughlin / The Information:
Source: Amazon Connect, its cloud call center software, had $175M in sales during 2020, up ~150% YoY, and the company expects $1B annual sales by 2022  —  A few years ago, Amazon released a cloud service that used some of the same software smarts behind Alexa—its voice assistant …

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