This Home Improvement Store Is America’s Favorite — Yet Again – Karla Bowsher

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Home Depot is not the most popular home-improvement store in America. Neither is Lowe’s. The honor goes to Ace Hardware — as it has year after year. For the 14th time in 15 years, Ace ranked No. 1 for overall customer satisfaction in J.D. Power’s Home Improvement Retailer Satisfaction Study. The 2021 study was based on a survey of more than 2,100 customers who had purchased home-improvement…

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