After Binance froze for over an hour during a cryptocurrency crash on May 19, many users who lost money have had trouble petitioning Binance, which lacks a HQ (Wall Street Journal) –

Wall Street Journal:
After Binance froze for over an hour during a cryptocurrency crash on May 19, many users who lost money have had trouble petitioning Binance, which lacks a HQ  —  The world’s largest crypto exchange has no headquarters, making it difficult for disgruntled traders to complain about the May crash

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